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Annex: Q&As from the Webinar on the Technical Note: Protection of children during the COVID-19 pandemic

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Technical Note on COVID-19 + CPHA

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Annex: Q&As from the Webinar on the Technical Note: Protection of children during the COVID-19 pandemic

24 Mar 2020
The Alliance

During the webinar on the technical note on the protection of children during the COVID-19 pandemic, the following answers and replies were shared. We have cataloged the Q&A on this page for easy reference.

Q&A Categories


    Key Links and Resources 

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    Languages and Translations

    Q: Where can I find Child Protection resources related to the COVID-19 pandemic in Spanish?

    A: Resources prepared by the Child Protection Area of Responsibility (CP AoR) can be found here: https://www.dropbox.com/sh/3l4129sc00v6pa2/AACecEtG84ZmUHeZWJwhNFePa/COVID%2019/Spanish?dl=0&subfolder_nav_tracking=1

    Q: Where can I find Child Protection during the COVID-19 pandemic resources in French?

    A: Resources prepared by the Child Protection Area of Responsibility (CP AoR) can be found here: https://www.dropbox.com/sh/3l4129sc00v6pa2/AAAJhFAHSYuiCzeOdsuo-Hkxa/COVID%2019/Fran%C3%A7ais?dl=0&subfolder_nav_tracking=1

    Q: How can I help with translating Child Protection during the COVID-19 pandemic materials?

    A: Contact COVID-19@alliancecpha.org

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    Inquiries for more resouces on child protection:

    Q: How can request or suggest more Child Protection during the COVID-19 pandemic resources from the Alliance?

    A: Contact info@alliancecpha.org

    Q: How can I get more resources on Child Protection during the COVID-19 pandemic from the Child Protection Area of Responsibility (CP AoR)?

    A: Contact the CP AoR Help Desks for recommended resources or suggested examples relevant for your context and needs.  

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    Questions about Remote Support

    Q: How can Child Protection actors support young people who do not have access to internet during this time?

    A: Radio Programming is an option. Also, taking a cross-sectoral approach by integrating child protection programing into other sectors such as health, WASH, nutrition and education.

    Q:  How can we support adolescent heads of households (e.g. including providing visual communication messages rather than writing messages)?

    A: Need to develop

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    Questions about Mental Health and Psychosocial Support (MHPSS)

    Q: Psychosocial Support (PSS) counseling is not culturally common or accepted in all contexts, so having hotlines or remote PSS would not be effective. What is your suggestion regarding providing PSS?

    A: You can take an indirect approach by strengthening caregiver environments and integrating PSS into other sectors. Work with government to create child-friendly approaches and do advocacy. Refer to Standard 10 of the CPMS.    

    Q: How can we ensure that we remain protected while engaging with children and families and how we can prevent accidentally infecting others, including children while trying to help?

    A: Resources for caring for self and staff:


    Q: Which child protection strategy is more relevant in COVID-19 pandemic, given that most of the COVID-19 deaths reported are occurring in the age group 35 years and over?

    A: Working with governments and across sectors; especially Health, WASH, Nutrition and Education sectors. Refer to section 2 in the Technical Note: https://cpie.info/COVID19Note

    Q: Have the WHO Psychological First Aid (PFA) Guidelines been adapted for COVID-19 in the same way they were for the Ebola outbreak?

    A: The PFA guidelines can be found at this link: https://www.dropbox.com/sh/3l4129sc00v6pa2/AACDsIZz7dRfqC1uGXov35Qua/EVD?dl=0&preview=PFA+during+Ebola+Outbreak_EN.pdf&subfolder_nav_tracking=1

    Q: What materials are available for PSS?

    A: Resources available:

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    Questions about parents and caregivers

    Q: How can we support parents and caregivers?

    A: Refer to CPMS Standard 16: https://alliancecpha.org/en/CPMS_home

    Q: Did the East Asia and Pacific Regional Office (EAPRO) have any experience related to the diversion of children in light of COVID-19 that you can share?

    A: Activities for children during isolation: https://www.dropbox.com/sh/42zlz7wxaiuz2jn/AADit84F1HhFTviY1j-L0dvna/Activities%20for%20Children%20during%20Isolation?dl=0&subfolder_nav_tracking=1

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    Questions about Violence, Abuse, Neglect and Stigma

    Q: What strategies can be used to reach out to children at risk of neglect, abuse and exploitation when in lockdown? 

    A: All response strategies developed should be informed by local expertise and lessons learned from engaging on these issues in the local context.

    Q:  How can support adolescent head of households (e.g. including providing visual communication messages rather than writing messages)?

    A: Some guidelines that you can use to support caregivers can be found in the CP AoR Dropbox. 

    This includes parenting tips: 


    In some response contexts, home psychosocial kits are being distributed with tip sheets for parents on what they can do to support their children, how to cope themselves, and some basic toys and/or art supplies.

    Q: Are there some materials already developed specifically on stigma prevention?

    A:  Refer to Standard 18 in CPMS.  See also:

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    Questions about Alternative Care

    Q: What resources are available for residential care?

    A: Refer to standard 19 in the CPMS. https://alliancecpha.org/en/CPMS_home

    Q: Are there critical CP interventions for large number of internally displaced women and children in the COVID-19 outbreak?

    A: The Alliance will be hosting another webinar with information on refugee and displaced populations during the COVID-19 pandemic. 

    Q: What are resources to accommodate the need of separated and unaccompanied children during lockdown period?

    A: Refer to standard 19 in the CPMS. https://alliancecpha.org/en/CPMS_home

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    Questions about Case Management

    Q: Do you have a Standard Operating Procedure (SOP) for case management during pandemics and infectious disease outbreaks?

    A: Refer to standard 15 from CPMS. 

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    Questions about Gender Based Violence

    Q: What resources are available regarding risks of GBV and the COVID-19 pandemic?

    A: Home confinement and isolation can drastically exacerbate the risks of Intimate Partner Violence (IPV) and Sexual and Gender-Based Violence (SGBV), particularly for girls and adolescents. Refer to standard 9 in the CPMS.

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    Questions about Health

    Q: Governments from different countries are taking different approaches with regard to COVID-19. What is our common view on this? 

    A: The Minimum Standards for Child Protection in Humanitarian Action (CPMS) include key guidance on collaboration with the Health and other sectors in Pillar 4. CPMS available here: https://alliancecpha.org/en/CPMS_home

    Q: Have messages been developed for health workers?

    A: See the Health Sector

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    Questions about Education

    Q: Is there guidance developed for educational institutions?

    A: School guidance that was referred to on the webinar:


    Q: Is there guidance on child protection related to remote/web-based schooling, such as for unsupervised conversations between teachers and children; one-to-one teaching lessons; consent to what is shared and privacy of data?

    A: You can check the education sector. Also refer to CPMS Standard 23

    There are also resources available through: 

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    Useful information


    To contact us, you can send an email to info@alliancecpha.org.