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Venezuela: International consultancy "PSEA coordinator – interagency and UNICEF"

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Venezuela: International consultancy "PSEA coordinator – interagency and UNICEF"

Deadline for application: 
08 Feb 2020
Country(s) that the job is based in: 
UN Children's Fund
Job type: 

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Protection


Purpose of Activity/Assignment:

The Secretary-General in its 2017 Report on special measures for Protection from Sexual Exploitation and Abuse, has confirmed and strengthened the United Nations’ commitment to take action for prevention, response and end of impunity for Sexual Exploitation and Abuse (SEA) by UN staff and related personnel. UNICEF has developed Minimum Operating Standards for Protection from Sexual Exploitation and Abuse (MOS-PSEA), which establishes necessary measures for the organization to meet its responsibilities and accountability regarding SEA. One of these measures is to have PSEA focal points in UNICEF country-offices, in line with the IASC PSEA task force initiative.

UNICEF Venezuela is seeking temporary support in rolling out the PSEA Inter-Agency Working Group Action Plan. Towards advancing PSEA UNICEF with the UN Humanitarian Country Team jointly developed and approved an inter-agency PSEA action plan which includes prioritized activities to improve safe and accessible reporting, access to survivor-centered assistance, and enhanced accountabilities, including country-level investigations. The plan includes a mapping of PSEA efforts amongst partners, awareness-raising in local communities and coordination of reporting responsibilities, the establishment of a complaint’s mechanism and victims' assistance, development of hiring practices and engagement with authorities through the HCT to strengthen prevention and response to SEA.

The HCT is committed to meet its obligations to advance PSEA services and systems yet require funding to operationalize the action plan and ensure there are additional human resources, tools and programmes in place for PSEA. To achieve these important priorities a dedicated person is required.

Scope of Work:

The position will be dedicated to Interagency PSEA work and to UNICEF PSEA program. For 50% of his/her time, under the overall supervision of the Humanitarian Coordinator in country and daily supervision from the Deputy HC and Head of OCHA, and 50% of his/her time under the supervision of the UNICEF Emergency Chief of Field operations.

His/her work will include supporting the PSEA In-Country Network (ICN) established in November 2019 and designing and rolling out a Community Based Complaints Mechanism (CBCM) across Venezuela building upon existing models to establish greater transparency on reporting and investigations in an effort to end impunity for those guilty of sexual exploitation and abuse and uphold the rights and dignity of survivors.

S/he will work together with the PSEA ICN to create a multi-stakeholder network which runs a CBCM in line with Global Standards and key PSEA global commitments, including the Secretary-General’s Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse (ST/SGB/2003/13) the Statement of Commitment on Eliminating Sexual Exploitation and Abuse by UN and Non-UN Personnel (2006), the IASC Statement on PSEA (2015), and the PSEA Minimum Operating Standards. S/he will undertake this both within his/her hosting Agency, and as a resource person for PSEA Network agencies and implementing partners’ organizations, including national NGOs and INGOs.

The in-Country PSEA Network in Venezuela was established under the UNCT/HCT in 2019 and will be extended to I/NGOs in 2020. The Network is currently composed of 8 UN agencies. To date, the In-Country PSEA Network has developed an Action Plan that include the development of key activities such as the development of PSEA Standard Operational Procedures (SOPs); Inter-Agency SEA Referral Pathway; Community Based Complaints Mechanisms (CBCM) training; Provision of referral pathway to survivors; Training of PSEA focal points.

The humanitarian actors have yet varying capacities and experience in terms of compliance with PSEA standards and the oversight of PSEA minimum standards remains challenging. The In-Country PSEA Coordinator for Venezuela will be responsible for supporting and tracking progress of the implementation of the prevention of sexual exploitation & abuse (PSEA) Action Plan and overseeing and supporting the collective PSEA activities of organizations in Venezuela, and to promote the United Nations’ (UN) Zero Tolerance Policy.

Working closely with the PSEA Network members, the PSEA Coordinator will undertake the following:

1) At the Inter-agency level:

Coordinate the PSEA in-country network

  • Oversee and coordinate the inter-agency PSEA Network in the fulfillment of its responsibilities under its PSEA Network TORs and 2019-2020 Action Plan;
  • Undertake an analysis of SEA cases in Venezuela including detailed data and statistical trends;
  • Provide advice on PSEA concerns in strategic discussions of the Humanitarian Country Team;
  • Support senior leadership in implementing PSEA Network TORs and Action Plan and to secure relevant funding;
  • Represent the PSEA Network in relevant working group (GBV AoR CP AoR, Inter Sector meetings) and leadership forums such as UNCT, HCT in Venezuela;
  • Proactively reach out to relevant entities that are not participating in the PSEA Network or the joint CBCM to ensure that they are aware of PSEA activities, and to foster linkages and information-sharing;
  • Regularly report to senior leadership on developments and challenges in PSEA in-country to ensure continued engagement and address gaps in PSEA implementation;
  • Support the PSEA to map existing complaint and feedback mechanisms (CFMs) in Venezuela to identify where there are gaps in community access for reporting sensitive complaints.

Strengthen PSEA within organizations at field and national level

Support Network members and other relevant entities operating in the context to strengthen their internal PSEA programs (where requested) to:

  • Ensure that humanitarian organizations have a Code of Conduct that clearly prohibits SEA, obliges reporting of such acts, enforces these clauses when breached, provides meaningful protection to whistleblowers, and encourages safe reporting;
  • Implement SEA prevention, risk mitigation, and response measures during planning, policy and project development, and programming in each department and in each technical sector;
  • Develop training on PSEA and the Code of Conduct, including appropriate conduct for aid workers and how to submit and receive complaints under internal and inter-agency reporting systems;
  • Ensure that internal HR practices are in place in human resource departments that guard against hiring persons who have a (pending/substantiated) allegation of misconduct against them, and include PSEA content in staff induction, contracts and subcontracting, and job evaluation criteria;
  • Insert and enforce PSEA clauses in partnership contracts that clarify reporting and investigation responsibilities;
  • Provide technical advice during major planning and funding processes, including the HNO, HRP process;
  • Where Network members don’t have a dedicated investigation body in Headquarters, strengthen referrals to the dedicated investigation unit.

Engage Stakeholders

Community engagement

  • Develop a communication strategy together with the Inter-agency Humanitarian Working Group to facilitate awareness-raising in communities on their rights, the fact that humanitarian assistance is never conditioned on sexual favors, and how to submit complaints. Important: any visibility material developed should depend on context and cultural sensitivity of where it will be disseminated;
  • Ensure that the implementation of the PSEA Network 2019-2020 Action Plan is informed by community participation, contextually and culturally appropriate, and based on the community’s needs;

Sector Coordination

  • Engage and coordinate with Cluster Coordinators in Venezuela to ensure PSEA mainstreaming during planning, policy development and programming;
  • Represent the PSEA Network and update on relevant PSEA activities during sector working groups meetings and inter- sector meetings;
  • Report back to the PSEA Network on sectors developments and updates that may impact the PSEA Work Plan implementation;

GBV and Child Protection AoR

  • Collaborate with the GBV and Child Protections AoRs Coordinators to ensure a harmonized approach to prevention activities, to provide up to date referral service pathway for support of survivors, and that PSEA Network activities take a survivor-centered approach supporting the rights of survivors.

Government Actors

  • Support senior leadership to develop an engagement strategy with the host government, including identified entry points in relevant ministries and stakeholders for outreach.

Strengthen an Inter-agency Complaints Mechanism at field and national level

Ensure Stakeholder Engagement in the Design of the CBCM

  • Assist Network members to consult and engage with all relevant stakeholders during the design of the CBCM in order to ensure support, high-level commitment, sustainability, and community trust and ownership in the CBCM;
  •  Conduct analysis on results of FGD with the community on reporting mechanism.

SOPs on Complaint Referral

  • Support the Network to promote and update SOPs on inter-agency complaint referral across different sectors and to development partners;
  • Ensure that the Venezuela SOPs incorporate assistance referral pathways to provide immediate aid for complainants and survivors;
  • Coordinate with Heads of Organizations and Cluster Coordinators to ensure the referral pathways are incorporated in PSEA trainings and understood by all actors in Venezuela.

Victim Assistance Referral Pathways

In coordination with the SGBV and Child Protection sub-sectors:

  • Provide the PSEA Network service mapping of available services and compile gaps for health, legal, psychosocial, and material support;
  • Assist the Network to train service providers on PSEA-specific components in services.

Capacity building and coaching PSEA focal points

  • Facilitate PSEA training modules for humanitarian staff, including UN, NGOs (national and international), International Organizations (IOs), implementing partners, CBOs and, as appropriate, community members on appropriate conduct for aid workers, international standards on PSEA, roles and responsibilities, and how to submit and receive complaints;
  • Provide capacity building for HR staff on SEA issues (Mandatory training – vetting process – signature of the PSEA clause).

Monitoring and Evaluation

  • Keep anonymized records of allegations received directly by Network members and other actors in-country in order to capture SEA trends and support stakeholders to adjust programs.

2) At UNICEF level:

Coordinate the PSEA actions at UNICEF level

  • Identify and disseminate info on PSEA focal point at national and field level;
  • Develop and adopt a PSEA country action plan;
  • Deliver PSEA training to PSEA UNICEF Focal Point.

Develop internal report and response procedures

  • Support Appropriate Reporting and response SEA allegations, including review of existing internal reporting;
  •  Ensure that all information pertaining to complaints is handled and referred strictly in line with agreed protocols: the internal UNICEF Notification Alert and inter-agency information sharing procedure agreed with the PSEA Task Force;
  • Work with the UNICEF Child Protection team to define the modality for monitoring the assistance provided to child SEA survivors by service providers (other than UNICEF implementing;
  • Map existing referral system for survivors in coordination with the GBV and CP AoR and Child Protection UNICEF team;
  • Strengthen implementation of PSEA prevention with UNICEF and partners through capacity building and system strengthening;
  • Supporting partners to have PSEA policies and structures in place, aligned with international standards and UNICEF results framework for PSEA, consulting and following up with partners on codes of conduct and safeguarding policies (including beyond PSEA) and risk mitigation plans including technical review and support as required by partners;
  • Develop mechanisms to strengthening PSEA risk mitigation and complaints handling mechanism in line with UNICEF and international best practice standard.

Mainstream PSEA in HR management

  • Train HR staff on PSEA and Code of Conduct;
  • Develop a PSEA information package for all UNICEF personnel in line with material developed within the PSEA task force;
  • Provide to HR PSEA information package they can use during staff induction;
  • Provide face-to-face PSEA training on PSEA to UNICEF personnel.

Mitigate PSEA risks within UNICEF programming

  • Develop and share a PSEA information package for UNICEF partners including contractors;
  • Ensure that volunteers, partners and contractors are trained on PSEA;
  • Identify SEA risks within UNICEF programming and support sections to reduce risks.

Ensure community-based complaint mechanism is in place and functioning

  • Support Development and implementation of a Community Based Complaints Mechanism on SEA within UNICEF programing;
  • Implement the PSEA communication strategy within UNICEF programming at national and field level.

To qualify as an advocate for every child you will have…

  • An advanced university degree (Master’s or higher) in one of the following fields is required: international development, human rights, psychology, sociology, international law, or another relevant social science field.
  • A minimum of SEVEN years of relevant professional experience in one or more of the following areas: Protection from Sexual Exploitation and Abuse (PSEA), Accountability to Affected Populations (AAP), Protection, Human rights, Child Protection, Gender-based violence/Victim assistance, Staff misconduct and discipline, Monitoring, Evaluation, Accountability, and Learning (MEAL).
  • Field experience in humanitarian or development settings is considered an asset.

Knowledge / Expertise required

  • Understanding of the international development and humanitarian architecture.
  • Familiarity with the UN system and global coordination structures (e.g. IASC).
  • Proven ability to implement an Action Plan.
  • Experience in developing and facilitating training and capacity-building activities is an advantage.
  • Familiarity with data protection and confidentiality measures is an advantage.


  • Coordination (experience in an inter-agency coordination role is an advantage).
  • Professionalism (proven integrity, objectivity, and professional competence).
  • Communication, facilitation, and inter-personal skills
  • Ability to work with different stakeholders and build consensus.
  • Advocacy across a wide variety of actors.
  • Leadership (ability to lead a technical network).
  • Leveraging (ability to engage at senior leadership level and secure buy-in).
  • Problem-solving (ability to know what needs to be done and identify the resources to do it).


  • Fluency in Spanish and English is required.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

  • Sensitivity to cultural diversity, discrimination, and gender issues.
  • Ability to interact in a sensitive manner with survivors.
  • Ability to work in a stressful environment.
  • Ability to delegate.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=529575


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