France: SEAH & Child Protection Investigation Officer – Paris

Open end | ASAP

Acted

For the past 30 years, international NGO Acted has been going the last mile to save lives. Currently, Acted supports 20 million people across 43 countries to meet their needs in hard-to-reach areas – and pursues a triple mandate as a humanitarian, environmental and development aid actor. Acted relies on an in-depth knowledge of local territories and contexts to develop and implement relevant long-term actions, with a wide range of local and international partners, building together a “3ZERO” world: Zero Exclusion, Zero Carbon, Zero Poverty

ACTED HQ

Acted’s head office was set up in Paris in 2000 in order to coordinate the organisation’s activities on a global scale. Today, the head office employs 110 people in the HR, Finance, Programmes, Audit, Security, Logistics & Systems and Communications departments. These departments support the 42 Country Directorates. The head office also acts as a focal point for Acted’s management, namely the Chief Executive Officer, the Director of Development and the fifteen members of the Board of Directors.

You will be in charge of

As part of the Headquarters Investigation Unit, the Sexual Exploitation, Abuse and Harassment (SEAH) & Child Protection Investigation Officer is in charge, under the direction of the Acted Group Transparency, Compliance and Investigation (TCI) Director of i) conducting and providing guidance for SEA & Child Protection investigations, (ii) contributing to the continuous strengthening of PSEA & Child Protection mechanisms based on lessons learnt and best practices (iii) of providing any required technical support and trainings on SEAH & Child Protection.

1. Investigation:

Under direction of the Acted Group Transparency, Compliance and Investigation (TCI) Director and in close collaboration with the Human Ressources Director, the SEAH & Child Protection Investigation Officer will participate in the evaluation and processing of SEAH and Child Protection alerts. He/she will contribute to:

a) Monitor the Acted Transparency Line reporting platform, the level 5 alerts and analyse data:

• Monitor the Acted Transparency Line (reporting platform), identify the level 5 complaints (SEAH and child protection related) and forward all the level 4 and below complaints to appropriate staff either in country or in HQ.
• Maintain a consolidated register of the level 5 alerts received on the platform (opening of cases);
• Develop reports and statistics.

b) Conduct and provide guidance for objective, fair, thorough, confidential and timely investigations into allegations of SEAH & Child Protection in close link with TCI and HR Director.

• Conduct preliminary data gathering related to complaints received and evaluate the credibility of the alerts /complaints;
• Maintain a survivor centered-approach throughout the investigation in close link with the HR department;
• Ensure that all information is maintained with the utmost care and confidentiality;
• Develop investigations plan which determine scope, timing, and direction of SEAH and child abuses investigations and follow-up with the people concerned;
• Review and research evidence/documents to draw conclusions: (i) organize and conducts interviews; (ii) document all investigative steps;
• Produce /oversee the preparation of investigation reports with recommendations;
• Ensure follow-up of recommendations provided;
• Draft donor notifications in line with the Investigation Manager or TCI Director.

2. Contribute to develop PSEA & Child Protection mechanisms (incl. sensitization trainings) based on lessons learnt and best practices (i) to reduce the risk of exploitation and abuse and (ii) to raise awareness among Acted’s staff

• Contribute to SEAH and Child abuses risk assessments upon requests;
• Make recommendations/suggest corrective actions to address gaps in knowledge, systems or procedures to strengthen prevention efforts.
• Contribute to the development of training materials on safeguarding investigation methodology for country coordination and senior management;
• Remains up-to-date on relevant trends and activities in the global compliance profession notably within the International Aid sector, particularly as relates to SEAH & Child Protection investigations.

3. Reporting, support and other tasks:

• Contribute to reports and presentations for the Acted Group Transparency, Compliance and Investigation Director, HQ and/or Country Directors, Board and Safeguarding Committee meetings related to safeguarding investigation and hotline performance and effectiveness (e.g. data collection, statistics);
• Any other tasks as requested by the line manager.

Expected skills and qualifications

• Master degree, preferably in a development/humanitarian related field
• At least 1-2 years of professional experience in humanitarian and/or development organizations
• Previous experience in working in developing countries would be a strong advantage
  • Previous experience related to Protection and/or PSEA-H, such as :
  • Knowledge of safeguarding/sexual exploitation and abuse principles and standards
  • Collaborating to the development of culturally sensitive training and capacity-building programs,
    materials, and communications
  • Support in SEA and Child abuses investigations and the previous participation in the management
    of a whistleblower hotline could be a strong advantage
• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently
  and under pressure
• Excellent communication and drafting skills in English & French
• Familiarity with basic office software programs
• Good understanding of power dynamics
• High integrity and capacity to deal with sensitive data
• Strong interpersonal and communication skills in a culturally diverse work environment

Conditions

• Salary defined by the Acted salary grid depending on education level, expertise – between 2100e and 2300e net per month
• Affiliation to health inssurance
• Food allowance on working days
• 50% of Navigo pass taken in charge

How to apply

Please send your application (CV and letter of motivation) by email (jobs@acted.org) or below, including the reference: PSEAO/HQ

Please note that Acted will never charge a fee for the recruitment process.