Home-based: Family Support Caseworker

Job Overview:

The Family Support Caseworker will provide services to pregnant women and families with newborns and children up to five years old to people with refugee, SIV, Asylee, and Humanitarian Parolee status. The caseworker will coordinate services to ensure children and their families are provided with assistance, resources, and integrate into their new community. Monthly field trips will be coordinated and held including various health, public benefits, parenting, and children in-language workshops to provide families with wrap-around services and information. This position will report directly to the Health and Wellness Coordinator in the Safety and Wellness Department.

Major Responsibilities:

• Screen for eligible clients based on their immigration status and length of time in the U.S., successfully enrolling eligible clients into the program.
• Work with pregnant women, children, and their families, identifying needs, creating service plans, ensuring progress through individual service plans, and coordinate referrals as needed.
• Continually assess ongoing changes in behavior and general conditions that could impact the safety of a participant.
• Provide services with public benefits, school enrollment, vaccinations, health appointments, direct assistance, and other areas where relevant.
• Build and maintain relationships with community service providers in relevant areas.
• Coordinate with the Health and Wellness Coordinator monthly field trips and wellness/informational workshops with other participating grantees.
• Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits, field trips, etc.)
• Maintain case file documentation, including clear and concise case notes and maintain internal tracking systems and data collection.
• Report regularly on progress of cases, assisting in monthly data collection and reports.
• Participate in all program meetings, staff development activities, trauma-informed care trainings, and fully engages as a member of the team.
• Comply with all policies, procedures, and protocols of the agency.
• Other related duties as assigned.

Job Requirements:

• Prefer minimum education of a bachelor’s degree or certificates in social work, medical training, child development, education, psychology, sociology or other behavioral science equivalent;
• Relevant professional experience in human services including provision of direct services to underserved communities; minimum 1-2 years of experience working with children, families, and/or child welfare;
• Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred;
• Comfortability collaborating with governmental agencies and community providers;
• Excellent communication skills, with fluence in written and spoken English;
• Ability to coordinate events and workshops individually and within a team with excellent problem solving skills;
• Proficiency in one or more other languages strongly desired;
• Proficient in Microsoft Office Applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills;
• Prior experience using data and tracking systems strongly preferred;
• Attention to detail and ability to organize and track large amounts of information efficiently and accurately;
• Commitment to teamwork and collaboration across all of IRC’s programs;
• Valid driver’s license, reliable vehicle with up-to-date insurance, and the ability to travel regularly throughout the service delivery area.

Working Environment:

• A combination of standard office environment and remote work;
• ‘Field’ time within the service delivery area to perform the above-outlined responsibilities;
• Offices hours are scheduled as Monday-Friday, 9am-5pm; may require some evening and weekend work

Key Working Relationships:

Position Reports to: Health and Wellness Coordinator
Position directly supervises: N/A

Indirect Reporting: Safety and Wellness Manager
Other Internal and/or external contacts: N/A

Benefits:

We offer a comprehensive and highly competitive set of benefits. In the U.S., these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

COVID-19 Vaccination Requirement:

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How to Apply: 

Please apply on our website: https://rescue.csod.com/ux/ats/careersite/1/home/requisition/36716?c=rescue