Syria: PSS Supervisor

Ghiras Al-Nahda is a Nonprofit Non-governmental humanitarian organization working to empower people through fulfilling their basic needs and seeking to improve community stability and resilience.

Job Purpose:

The PSS supervisor will be responsible for implementing the PSS component that is specifically focused on the prevention and response to enhancing protection enabling factors for the beneficiaries.

The PSS supervisor will be responsible for planning, assessing, co-design, implementing, and monitoring the PSS activities provided under the program framework as well as ensuring the quality of the services provided, coaching and mentorship of facilitators, implementation PSS-related activities (such as group consultations, individual counseling, etc.), Follow up the implementation of psychological support plans, report on activities and indicators, coordinate with relevant actors in the area. The PSS supervisor will operate under technical guidance from the CP officer and will be supervised by the field team leader

Duties & Responsibilities:

• Planning of PSS activities in CFS,
• Conducting pre- and post-evaluations of programs for all PSS beneficiaries.
• Assisting and facilitating the sessions.
• Direct supervision, coaching, and monitoring work of PSS facilitators in CFS on a daily basis.
• scheduling activities at the field level and agreed communities and ensuring following the finalized schedule of activities.
• Identify and refer cases for more specialized support or case management services.
• Monitoring data collection and entry and ensuring data is accurate and complete and collected and reported safely and in a confidential manner.
• Providing training in PFA, CSG, PSEA, and PSS concepts to the staff.
• Support with establishing formalized referral pathways and ensure timely referral of cases in need of further support.
• Regularly monitor activities and provide feedback to direct supervisor to ensure high-quality implementation of program activities.
• Provide Weekly and monthly input for the reports on progress against targets.
• Conduct regular feedback sessions with the beneficiaries.
• Ensure that protection is mainstreamed in all PSS activities and that activities are compliant with GAN operational standards and policies.
• Develop and maintain effective working relationships with all relevant stakeholders including other NGOs, civil society groups, authorities, etc.
• Actively contribute to the development of/continuous updating of a service mapping system detailing available services and assistance in our areas of operation.
• Attend training related to the line of work.
• Under the direction of the team leader, conduct participatory monitoring activities to collect feedback and opinions of beneficiaries on the quality and impact of the activities.
• He/she may be asked to perform additional tasks in the future as needed and according to the project structure and in proportion to experience.
• Demonstrate commitment to the Code of Conduct, PSEA, humanitarian principles, minimum standards for gender-based violence, and minimum standards for child protection.

Qualifications, Skills, and Experience: 

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required.

• Bachelor’s degree preferred ideally in social work, psychology, a legal or related field with a minimum of 2 years experience in protection programs.
• Proven experience in planning and facilitating psychosocial support activities.
• Knowledge and skills in child rights, youth/community resilience, and psychosocial support.
• Experience working with at-risk children and families,
• Proven capacity to coordinate, and coach staff on PSS/Protection skills and program management.
• Good analytical, and problem-solving skills and attention to detail.
• Experience in coordinating with other actors and conducting service mapping and capacity assessments.
• Ability to identify the main gaps in PSS services in the given context to inform an appropriate response.
• Ability to analyze information, evaluate options, and to think and plan strategically.
• Excellent time management skills.
• Excellent interpersonal skills, including patience, diplomacy, willingness to listen, and respect for colleagues.
• Capacity to be discrete and manage confidential information.
• Must be capable of working both individually and as part of a team.
• Ability to work effectively in a fast-paced, stressful environment.
• Organized and able to independently manage multiple tasks under strict deadlines.
• Ability to think critically and creatively.
• Excellent skills in Microsoft Office, Excel, and Word.

Non-discrimination Policy:

GAN is committed to creating a truly inclusive, effective, and representative organizational culture, encouraging equity and diversity among its employees, and eliminating discrimination. In addition, GAN is committed to gender balance and diversity without distinction as to race, sex, or religion. GAN is encouraging persons with disabilities to apply for the position.

Child Protection Policy:

Child abuse in all forms is unacceptable to GAN, which recognizes its responsibility to protect children from harm in all areas of its work. GAN is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to protecting children from abuse.

PSEAH Policy:

GAN expressly prohibits and will not tolerate any form of abuse, or harassment (sexual or otherwise), based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, or disability. GAN employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual, or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside GAN.

How to Apply: 

If you are interested in the position, kindly fill out the link https://forms.gle/MYYQZfQFDZZP5ibD8 by 8 Oct 2023, Please note that the position may be filled before the deadline for submission of applications.