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CHILD PROTECTION CASE MANAGEMENT RESOURCE HUB
As the Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action, it is our role to provide technical guidance and develop case management tools and resources to strengthen services and systems of care in humanitarian settings.
If you cannot find the technical resources you require through this page, please contact the task force co-leads, through the CMTF page. Click here to visit the CMTF page.
Resources
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Quality Assessment Framework
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The Quality Assessment Framework (QAF) (field testing version) is a tool developed to enable Child Protection actors to meet the quality and monitoring requirements of operating a case management system in humanitarian contexts. Quality assessments help ensure case management activities are carried out following agreed upon processes and result in quality outputs and outcomes. The framework...
The Minimum Standards for Child Protection in Humanitarian Action, Standard 18
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The Minimum Standards for Child Protection in Humanitarian Action have been developed to support child protection work in humanitarian settings by: Establishing common principles between those working in child protection; strengthening coordination between humanitarian actors; improving the quality of child protection programming and its impact on children; improving the accountability of child...
2021 UNHCR Best Interests Procedure (BIP) Guidelines: Assessing and Determining the Best Interests of the Child
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The primary objective of the BIP Guidelines is to support UNHCR and partner staff in improving the protection outcomes for refugee children by: situating the best interests of refugee children within a comprehensive child protection system and; strengthening child protection case management for all refugee children. The Guidelines replace both the 2008 UNHCR Guidelines on Determining the Best...
Community Engagement in Case Management
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Community volunteers are an integral part of preventing and responding to cases of violence, abuse, neglect and exploitation of children in humanitarian settings. The key resource to support working with community volunteers is A Toolkit for Community Child Protection Volunteers Part 1: Volunteers’ Roles in Supporting Case Management.
Case Management Global Forms
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The Global Case Management Forms are a package of forms developed to facilitate standardized data collection processes that enable program staff to aggregate (or disaggregate) data to track trends. The forms promote standardized methods of information gathering in a particular context that will facilitate improved information sharing, referrals, and data analysis across agencies. The Global Case...
Remote Case Management and Responding to COVID-19
Child Protection Case Management is part of the essential services that cannot be stopped suddenly and requires adaptation to new emergencies, including COVID-19. The three key resources currently available are the COVID-19 Child Protection Case Management Guidance V3, the Transitioning to Remote Case Management During COVID-19 e-learning module, and the Case Management Via Phone e-learning module...
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