Turkiye: Protection Coordinator - Emergency Programme

This is a 12 month role with unaccompanied terms based in Sanliurfa (60%), with travel to other programme locations (40% of time) on a salary of Grade 4 Salary of €44,133 - €49,038. Subject to security and necessary clearances, occasional travel to north west Syria may be required.

The Protection Coordinator will play a key role in supporting the scale up of in Concern’s earthquake response and recovery programme in Türkiye and north west Syria. You will report to the Programmes Director for Türkiye and north west Syria and will line manage Protection Managers. You will work closely with the Country Director, Education Coordinator, MEAL Coordinator, Country Finance Controller, Systems Director, Government counterparts, UN agencies, NGOs, Clusters and Sectoral Working Groups.

We would like you to start as soon as possible.

Your Purpose:

You will provide management and technical oversight of Concern’s emergency Protection programme in Türkiye and north west Syria, comprising of both direct implementation and implementation by our partner organizations, in line with Concern’s organizational strategies, policies and procedures. You will also contribute to Concern’s multi-sectoral emergency response in Türkiye and north west Syria through development of new programmes and proposals, and preparation of high quality internal and external reports.

You will be Responsible For:

Technical Support and Quality: 

• Support and lead the technical support of the Protection programme in line with Concern Worldwide’s organisational strategy, sector best practices, government regulations, and donor requirements.
• Lead the revision of a country strategy for the Protection sector.
• Provide leadership and direction for the Protection programme through the Protection Managers including referrals, case management, gender based violence, psychosocial support, cash transfer to the most vulnerable households.
• Manage relations with stakeholders, mainly the relevant government departments, donors and partner agencies, by representing the programme in relevant coordination mechanisms and ensuring the distribution of programme information and sharing of achievements and lesson learned as well as the engagement in policy discussions and advocacy activities.
• Monthly analysis of data to anticipate potential challenges according to the indicators of different projects.
• Provide Protection technical input in other Concern’s programmes in Türkiye including Education, Livelihoods as well as to programmes implemented through local partners.

Coordination and Leadership: 

• Participate proactively and contribute in the Protection technical working group and cluster meetings.
• Share information on Concern activities and intervention and promote good relations and collaboration with other actors working on the humanitarian response.
• Identify funding opportunities and prepare high quality proposals, in close coordination with MEAL, Finance, Logistics and HR Departments.
• Develop strategies and plans that contribute to raising the profile of Concern in the Protection sector.

Monitoring and Evaluation: 

• Maintain an effective monitoring and planning system, which informs reporting and project design.
• Work with the team to identify and document project learning and success cases and disseminate learning on the humanitarian response.
• Ensure that the monitoring framework within the programme is implemented, including baseline data, secondary data, reviews, end line surveys, donor reporting and internal/external evaluations.
• Prepare all the necessary reports such as progress reports, annual reports and final reports for donors. Organize donor visits, evaluations and programme reviews as necessary.

Financial Management: 

• Ensure timely and accurate budgets and revisions for projects.
• Ensure that programme expenditure is undertaken in line with finance policies and procedures, and that resources are optimally utilised.
• Oversee budgets and financial management by ensuring that all implementation teams have updated spending plans and track spending closely.
• Oversee grants compliance to ensure the best use of resources and work closely with finance teams to ensure timely submission of financial and narrative reports to donors.

Team Management: 

• Line Management of the Protection Managers.
• Work with the Protection Managers to ensure all activities are planned, prioritized, carried out and monitored in efficient and effective ways, with due consideration to gender and advocacy issues
• Ensure full compliance with security plans and protocols.
• Lead and manage assigned staff, contributing to their capacity building and career development.
• Coach all team members to ensure they fully understand outcomes which are expected of them, through Concern’s Performance Development Reviews system (PDR’s).
• Provide technical expertise and guidance to staff as appropriate, in (for example, but not limited to) assessment, monitoring, evaluation, reporting (internal and donor reports), financial management, proposal development, technical design.
• Capacity building of national project staff and partners with updates on training materials and technical knowhow.
• Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the Concern Code of Conduct and Associated policies (Programme Participant Policy, Child Safeguarding policy and Anti Trafficking policy), security management and accountability . Contribute to the implementation of these policies.

Accountability: 

In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
• Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
• Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Other Tasks: 

• Support and when necessary lead emergency response programming for Concern as and when requested.
• Adhere to Concern’s Code of Conduct and Associated Policies including the application of the policies in Concern’s protection programmes.

Your Skills and Experience will include:

• Qualifications in a discipline related to social work, psychology, law or related fields
• Experience of working in Middle East.
• 3 years' overseas experience in protection programmes in emergency contexts
• Substantial experience in protection, both overall protection and in sub-sectors of child protection, GBV, and/or MHPSS, including in conflict settings and with IDPs and refugees.
• A proven record of effective project and people management
• Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts
• Excellent teamwork skills and the ability to build good relations both internally and externally
• Experience in report and proposal writing
• Proven financial management skills
• Good command of procurement regulations and practice
• Ability to work under pressure
• Commitment to concern’s ethos and values
• Flexible, adaptable and patient
• Sound it skills, including word and excel

We would also like:

• Arabic and/or Turkish language skills
• Understanding and experience of the Humanitarian Accountability Partnership.
• Proven influencing and negotiating skills with internal and external audiences, experience working in partnership with Governments would be an advantage
• Ability to train local staff and to motivate and develop skills of others
• Familiarity with logistics, HR, Finance, and administrative processes.
• Flexible and adaptable to a changing environment

Special Skills Aptitude or Personality Requirements:

• Familiarity with logistics, HR, Finance, and administrative processes
• Ability to organize and prioritize workload, using initiative when appropriate
• Good team player, flexible and capable of working with a multinational country team, politically and culturally sensitive
• Ability to cope with stress; work under pressure often to strict deadlines
• Flexibility, adaptability, sense of humour, and patience
• Ability to motivate and develop skills of others
• Facilitation and interpersonal skills
• Analytical and problem solving skills

How to Apply:

All applications should be submitted through our website at Concern Careers | Protection Coordinator by the closing date and CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.