CHILD PROTECTION CASE MANAGEMENT RESOURCE HUB
As the Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action, it is our role to provide technical guidance and develop case management tools and resources to strengthen services and systems of care in humanitarian settings.
If you cannot find the technical resources you require through this page, please contact the task force co-leads, through the CMTF page. Click here to visit the CMTF page.
Resources
Inter-agency Child Protection Case Management Data Protection and Information Sharing Protocol
The purpose of this Data Protection and Information Sharing Protocol (DPISP or Protocol) is to provide specific guidance to enable an agreement to be reached on data protection and information sharing in the context of inter-agency child protection case management. This Protocol establishes agreed-upon guiding principles and specific provisions on data protection. It also details appropriate...
Child Protection Case Management Training Package for Caseworkers in Humanitarian Settings
Watch the Virtual Launch of the CM Training Package here: https://youtu.be/JWXSJ53Zz30 The Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action recognized an opportunity to improve outcomes for children by updating the child protection case management training package for caseworkers in humanitarian settings. This training package is the result of two years...
Transitioning to Remote Case Management during COVID-19 Learning Module
The Transitioning to Remote Case Management during COVID-19 learning module aims to prepare case workers to safely transition to remote case management service delivery in the context of COVID-19 and other infectious disease outbreaks. The learning module, which includes a facilitator guide and PowerPoint, is designed for coordinators, managers and technical advisors for case management programs.
Case Management Via Phone Learning Module
The Case Management Via Phone Learning Module aims to prepare case workers to safely deliver case management services via phone, when necessary, in the context of COVID-19 and other infectious disease outbreaks (IDOs). The learning module, which includes a facilitator guide and PowerPoint, is designed for frontline caseworkers, social workers and supervisors.
Quality Assessment Framework
The Quality Assessment Framework (QAF) (field testing version) is a tool developed to enable Child Protection actors to meet the quality and monitoring requirements of operating a case management system in humanitarian contexts. Quality assessments help ensure case management activities are carried out following agreed upon processes and result in quality outputs and outcomes. The framework...
Standard Operating Procedures (SOPs) Template
The Standard Operating Procedures template (SOPs) is a practical resource used to guide Child Protection actors in defining roles, responsibilities and relationships between different people involved in the case-management system. The SOPs will articulate and contextualize the local (and legal) processes involved in each step of managing a case, including service mapping and referral system, the...
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