Case Management TF

Led By: International Rescue Committee and UNICEF

 

Our Mission

To strengthen case management in humanitarian responses as part of child protection systems building. The CMTF aims to improve the knowledge and skills of global, regional and field-level emergency children protection responders who are planning, implementing or supporting case management services in humanitarian settings by developing standardised tools and guidance, contributing to field-level learning and research, and providing technical guidance and support.

Key Priorities of the Case Management Task Force

  • Ensure that Child Protection practitioners have access to inter-agency technical tools, guidance and support to strengthen case management systems in humanitarian settings
  • Ensure that Child Protection practitioners have access to inter-agency case management capacity building opportunities at national, regional and global levels
  • Collect, synthesise, and effectively disseminate learning and evidence on case management systems and practices. 

Resources

Community Volunteer Toolkit and Training Manual

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Today, more than ever, volunteers are on the frontlines of protecting children in their communities. Volunteers work tirelessly in complex humanitarian contexts and often face emotional and physical risks, with little recognition for their efforts. The Toolkit for Community Child Protection Volunteers and supplementary training manual aim to promote evidence-informed best practices when engaging...

REPORT | COMMUNITY ENGAGEMENT IN CASE MANAGEMENT

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Community volunteers are an integral part of preventing and responding to cases of violence, abuse, neglect and exploitation of children in humanitarian settings. They have a deep understanding of their communities, and help to identify children who are at-risk, have experienced harm, or have been separated from their family. Following global and field research conducted in 2020, the Alliance has...

Report | Community Engagement in Case Management

Community volunteers are an integral part of preventing and responding to cases of violence, abuse, neglect and exploitation of children in humanitarian settings. They have a deep understanding of their communities, and help to identify children who are at-risk, have experienced harm, or have been separated from their family. Following global and field research conducted in 2020, the Alliance has...

Community Engagement in Case Management

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Community volunteers are an integral part of preventing and responding to cases of violence, abuse, neglect and exploitation of children in humanitarian settings. The key resource to support working with community volunteers is A Toolkit for Community Child Protection Volunteers Part 1: Volunteers’ Roles in Supporting Case Management.

Survey Results – Updating and Expanding the Case Management Training Package

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In February, an online survey was conducted for everyone involved in child protection case management in humanitarian settings to ‘have their say’ in efforts to update the inter-agency case management training package. The Alliance and its Case Management Task Force would like to thank the 469 colleagues from 41 contexts who completed the survey. Those valuable ideas and suggestions will be used...

A Review of Child Protection Caseworkers Recruitment and Capacity-building in Humanitarian Settings

Child protection case management in humanitarian settings requires caseworkers with the knowledge and skills to support vulnerable children and families during distressing events and in environments with limited services. In acknowledgement of those challenges, this review was conducted to provide an overview of key considerations and opportunities for strengthening caseworker recruitment and...

Media

IA Case Management Supervision and Coaching Training Package: Pre-recorded videos

Webinars

Global Launch | Community Volunteer Toolkit and Training Manual: Part 1. Volunteers’ Roles in Case Management

Register via this Zoom link. Our vision is that these new resources will inspire child protection organizations across the globe to recognize the essential role of volunteers and develop case management responses that will engage volunteers ethically. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020. During the...

COMMUNITY VOLUNTEER TOOLKIT AND TRAINING MANUAL PAST WEBINAR

A Toolkit for Community Child Protection Volunteers
Our vision is that these new resources will inspire child protection organizations across the globe to recognize the essential role of volunteers and develop case management responses that will engage volunteers ethically. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020. During the webinar, we will share an...

Webinar | Virtual Launch of the Community Engagement in Case Management Study

This webinar was held in English with simultaneous translation provided in French, Spanish and Arabic. Register via this Zoom link. The Alliance invites you to this special virtual event to launch the Community Engagement in Case Management Study! The study is meant to share with the global community what we learned about the work of community volunteers; the roles that they play in Child...

Webinar | Adapting Child Protection Case Management to the COVID-19 Context

To watch the webinar recording, click here. -- Child Protection Case Management (CP CM) is part of the essential services that cannot be stopped suddenly and requires gradual adaptation to the new COVID-19 public health emergency (see CPMS Standard 18 on Case Management). With many schools and childcare facilities closed and many families confined to crowded living spaces, children are at...

Live Q&A: IA Child Protection Case Management Supervision and Coaching Training Package

Coaching is at the heart of supervision. This Live Q&A recording was conducted on July 31, 2018 and is Part 2 of a webinar on the IA Child Protection Case Management Supervision and Coaching Training Package. (Part 1, IA Case Management Supervision and Coaching Training Package: Pre-recorded videos, includes 6 videos on case management.) The live Q&A session offers a deeper understanding of the...

Case Management Task Force Leads

Clare Back, UNICEF

Crystal Stewart, International Rescue Committee