Home-based/Pakistan: Strengthening Child Protection Case Management

Job no: 562937
Contract type: Consultant
Duty Station: Peshawar
Level: Consultancy
Location: Pakistan
Categories: Child Protection

UNICEF works in some of the world’s toughest places to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, Protection! 

Pakistan was the sixth country in the world to sign and ratify the Convention on the Rights of the Child less than one year after it was adopted by the United Nations General Assembly in 1989. However, children and adolescents living in Pakistan still face acute challenges.

UNICEF supports the Government of Pakistan to accelerate progress for children, work to achieve Sustainable Development Goals (SDGs), and help children realize their rights under the Convention on the Rights of Children. This will be made through, among others things, strong partnerships with provincial authorities, teachers and health professionals, frontline workers and social mobilizers, communities, and families, and of course, the children and adolescents themselves. 

In particular, UNICEF will work so that:

• Every child survives and thrives -- being in good health, immunized, protected from polio, and accessing nutritious food.
• Every child learns.
• Every child is protected from violence and exploitation and registered at birth.
• Every child lives in a safe and clean environment, with access to safe drinking water and adequate sanitation.

To learn more about UNICEF’s work in Pakistan, please visit the country website www.unicef.org/pakistan and videos on YouTube and Vimeo

How can you make a difference? 

The main purpose of the consultancy is to provide expert technical assistance to design and deliver training, coaching and supervision, that will positively shift attitudes and enhance competencies (behaviors, knowledge and skills) of practitioners providing child protection services for children, adolescents and their families. The consultant will support caseworkers and supervisors working under the  Khyber Pakhtunkhwa (KP) Child Protection and Welfare Commission and Social Welfare Department in the newly merged districts deliver quality support and services to children and their families, particularly quality in terms of the delivery of timely services that are tailored to the specific needs of the individual child following agreed eligibility benchmarks and principles for effective case management and care arrangements. The international consultant will report to the head of Child Protection team in UNICEF Peshawar Field Office and work closely with the Child Protection Specialist in UNICEF Country Office. The consultant will also work closely with KP Child Protection & Welfare Commission (KP CP&WC) and a team comprised of a social work manager and trainings manager to ensure timely delivery of this assignment and institutional capacity building of the KP CP&WC.

Major Tasks, Deliverables, and Proposed Payment Schedule:

The international consultant will undertake the tasks detailed in the table below. As per UNICEF policy, the payment will be issued after the approval of the deliverables listed underneath with their corresponding tasks:

Tasks:

• Comprehensive workplan along with roles distribution and timeline for completing tasks.
• Enhance technical packages via Case Reviews - Produce summary report developed based on the analysis of at-least 80 cases managed by the CPU and helpline and highlighting gaps in the manner the cases are managed; relevance and effectiveness of the responses and interventions provided to the cases; and providing recommendations on areas for improving the case management practice.
• Using the analysis of case studies, generate learning among staff of District CPUs for enhancing the quality of case management practice. Learning may be via new guidance notes, supervision sessions, trainings or other formats as agreed with UNICEF and KP CP&WC.
• Make recommendations and revise the existing case management technical package especially the case manager reference manual, helpline guidelines and case management handbook to better reflect the needs of case workers and supervisors in the context of Khyber Pakhtunkhwa, aligned with the applicable minimum standards for social case work and case management practice.
• Case Management Training: Deliver two training sessions (5-day each) on case management for child protection staff of CPUs approximately 30 participants from 12 CPUs in settled districts and 27 participants from 9 CPUs in NMDs and 2 Child Protection Helpline staff. These will be two-trainings (5-day each) replicated for both regions separately.
• Four thematic trainings (3-day each) to be delivered to approximately 30 participants from 12 CPUs in settled districts and 27 participants from 9 CPUs in NMD.
• Technical inputs and guidance for ensuring video scripts are appropriate and support learning objectives.
• Deliver structured coaching on a fortnightly (every two weeks) basis to approximately 30 participants from 12 CPUs in settled districts and 27 participants from 9 CPUs in NMD, and on-demand mentoring directed by the needs of case workers for one-to-one and group support. The technical expert/s will work with each child protection personnel to develop an individual and CPU action plan to accelerate implementation.
• Tool to guide mapping and enlistment of technical resource persons to provide expert advice to case workers through appropriate modalities in each district where CPU is operational and provide recommendations to embed coaching and mentoring practices within each CPU.
• A tool for mapping and enlisting of technical experts by each CPU; and report with clear recommendations to embed coaching and mentoring practices within each CPU.
• Provide recommendations and support for replication of rapid-pro training module to KP and curate the platform with relevant resources and bite size training material.
• Supervision Training for Child Protection Officers
• Review the existing staff structures and their functions in the CPUs and KP CP&WC and map their roles on various supervisory functions and provide recommendations to strengthen supervision practices at various levels especially within the CPUs.
• Deliver 5-day supervision training session to Child Protection Officers from the 21 Child Protection Units and other supervisors from the KP CP&WC and SWD – NMD
• Conduct a one-day reflection session with KP CP&WC and SWD – NMD assessing the effectiveness of the practice and generate further recommendations for improving supervision at various levels.

Deliverables:

• Within 2 weeks of signing the contract
• Summary report highlighting strengths and weakness of case management practices; effectiveness of the responses and interventions provided to the cases; and, recommendations for improvements.
• At least 6 learning aids developed based on the practical needs emerging from the review of cases
• Case management package updated especially the technical package, case manager reference manual, helpline guidelines and case management handbook.
• Training report on 2*5-day each case management training and training materials submitted (training outline, power points, other technical resources) **in-country
• Training report on 4*3-day each case management training and training materials submitted (training outline, power points, other technical resources). **in-country
• Technical inputs on video scripts
• Coaching & Mentoring of Case Workers/Child Protection Officers
• Monthly report summarizing two coaching sessions & synthesis of on-demand mentoring support (6 reports).
• Guidance for use of rapid-pro for ongoing professional development of case workers and curate a package of learning materials.
• Report (max 10 pages) on supervision staffing structures and functions within CPUs and KP CP&WD.
• Training report on 2*5-day each supervision training.
• Summary report of reflection session on supervision with key recommendations on way forward.

To qualify as an advocate for every child you will have… 

• An advanced university degree in social work or another relevant social science field.
• *A first University Degree (Bachelor's) in a relevant field combined with 2 additional years of professional
• More than 10 years of experience in the field of child protection in humanitarian and development contexts required
• High level of technical understanding of child protection case management and the social service workforce
• Demonstrated experience (at least 5 years) experience in completing trainings and providing coaching for organizations on case management and supervision
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset

For every Child, you demonstrate… 

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit  here. 

 UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

NOTE:

• Estimated Duration: 8 months (134 days) (Estimated start date1 July 2023)
• Location: Home-Based. The consultant needs to travel three time to Pakistan (Peshawar).
• The consultancy is at P4 level. 
• Applicants must submit a financial quotation indicating a monthly fee as part of the application against each deliverable.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

How to Apply: 

Application link: https://jobs.unicef.org/en-us/job/562937/international-consultant-strengthening-child-protection-case-management-req-562937-8-months-not-for-pakistani-nationals

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties in accordance with local or other applicable laws. 

The selected candidate is solely responsible for ensuring that the visa (applicable) if required, and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.