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Case Management Supervision and Coaching Training Package

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Case Management Supervision and Coaching Training Package

Date of publication: 
01 Jan 2018


The Alliance for Child Protection in Humanitarian Action
Publication type: 
Classroom Materials
Trainings, Webinars, and Presentations

The Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action created the Case Management Supervision and Coaching Training Package to increase case management supervisors’ confidence, capacity and support to caseworkers to provide safe, ethical and competent case management services to vulnerable children and their families. This training package is the result of two years of work led by the International Rescue Committee on behalf of the CMTF. The package was developed through researching and consolidating good practices globally. The curriculum and materials were developed through a lengthy and iterative process with feedback provided by members of the CMTF as well as pilots in Northern Syria/cross-border Turkey, Nigeria and Myanmar. In 2017, Trainings of Trainers were convened to disseminate the content to humanitarian responses in eight countries. The training materials (available in English, French, and Arabic) can also be accessed here:

1. Defining Supervision and Coaching

2. Supervision Practices and Tools 

3. Supervision and Coaching Skills

4. Staff Care and Wellbeing

5. Closing the CM Supervision Training

6. Training Admin

A set of seven videos provides an overview of the initiative, a review of Case Management Supervision and Coaching, and case studies to help participants apply what they have learned.

The face-to-face training is complimented by this on-line orientation.

CP Practitioners
Humanitarian Field workers
Other Humanitarian Actors
Initiative this is part of: 
Working groups and task force this is relevant to: 
Language(s) of materials: 

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To contact us, you can send an email to info@alliancecpha.org or use the form on our contact page