CPHA Learner Profiles

What are Learner Profiles?

Learner Profiles are fictional characters that we create to represent a stakeholder group. Specifically, the Alliance for Child Protection in Humanitarian Action's learner profiles consider the audience of the Alliance’s work, from the perspective of learning and development activities. The purpose is to provide a summary of needs, challenges and motivations, which will help us to design learner-centred L&D interventions.

About the CPHA Learner Profiles: 

The CPHA learner profiles have been developed by the Alliance's Learning and Development Working Group. The profiles represent five key roles within the CPHA sector, namely:

• CPHA Adviser
• CPHA Manager
• CPHA Case Worker
• CPHA Frontline Worker
• CPHA Volunteer

The photos and names used in the profiles are indicative only. The inclusion of these helps to create a character to relate to and refer to during the learning design process. In practice, all roles will employ a broad range of people with diverse characteristics.

How to use the Learner Profiles: 

The learner profiles should be used when developing new learning materials. First, select the learner profile most relevant to the target audience of the new learning materials. Or, if needed, adapt or develop a new learner profile that closely reflects the target audience. Contact the L&D Working Group (learning@alliancecpha.org) for a template.

The learner profile should be used throughout the development of learning materials, to check that the material is learner- centred. To do this, refer back to the learner profile at each stage of the development process, and check that what you are proposing is relevant and appropriate for that character.