Syria: Program Coordinator

About Child Houses: 

Child Houses is a Syrian-led child protection organization dedicated to replacing institutional care with family-based alternatives. In Syria, many children have been separated from their families due to conflict, poverty, and social stigma, often resulting in long-term placement in orphanages. Child Houses works to ensure children grow up safely within families by combining direct case management, family reunification, alternative care, and psychosocial support with broader system reform. Through partnerships with families, communities, and public authorities, the organization strengthens child protection systems at the child, family, community, and institutional levels to create sustainable, long-term change.

Position Summary: 

The Program Coordinator is responsible for the effective planning, implementation, supervision, and monitoring of child protection and family support programs. The role ensures high‑quality service delivery across case management, family reunification, alternative care, referrals, parenting skills, MHPSS/psychosocial support, community awareness, advocacy, and capacity‑building sectors. The Coordinator ensures program activities meet donor requirements, organizational standards, and safeguarding principles.

Key Responsibilities: 

A. Program Management & Implementation: 

• Lead the day‑to‑day coordination of child protection and family strengthening projects.
• Develop detailed implementation plans, timelines, and activity schedules.
• Ensure effective delivery of case management services, including intake, assessment, planning, follow‑up, reunification, and alternative care processes.
• Oversee delivery of structured MHPSS and psychosocial support activities for children and caregivers.
• Ensure timely and efficient implementation of awareness and advocacy activities.
• Ensure referral pathways are functional, updated, and appropriately utilized by teams.

B. Technical Oversight & Quality Assurance: 

• Provide technical support to caseworkers, social workers, and field teams on child protection standards, CPIMS+, Do‑No‑Harm, and safeguarding.
• Review case management files to ensure quality, confidentiality, and compliance with SOPs.
• Ensure MHPSS services follow appropriate technical guidelines and ethical standards.
• Ensure community-based activities are culturally sensitive, inclusive, and child‑friendly.
• Support teams in conducting vulnerability assessments, mapping services, and identifying protection risks.

C. Coordination & Representation: 

• Liaise with local authorities, child protection networks, partner NGOs, UN agencies, and community leaders.
• Represent the organization in coordination forums, case conferences, and interagency meetings.
• Coordinate with advocacy and communication teams to support messaging and community engagement.

D. Monitoring, Evaluation & Reporting: 

• Monitor program progress against targets and indicators, ensuring timely achievement of results.
• Lead the collection, verification, and analysis of program data.
• Produce high‑quality internal and donor reports (monthly, quarterly, interim, final).
• Identify challenges, propose solutions, and ensure continuous improvement.
• Support MEAL teams in conducting assessments, evaluations, and feedback mechanisms.

E. Team Leadership & Capacity Building: 

• Supervise and support staff, providing coaching, mentoring, and performance reviews.
• Organize training for staff on child protection, case management, MHPSS, safeguarding, parenting skills, and institutional capacity building.
• Foster a positive, collaborative, and accountable team environment.

F. Develop New Proposals: 

• Collaborate closely with the Finance and Grants teams to contribute to the development, writing, and review of grant proposals, concept notes, budgets narratives, and donor applications.

G. Compliance, Finance & Administration: 

• Ensure activities comply with donor rules, organizational policies, and humanitarian standards.
• Support budget tracking, forecasting, and financial planning.
• Ensure proper documentation, procurement planning, and administrative compliance.
• Oversee visibility and communication materials as required.

Required Qualifications: 

Education: 

• Bachelor’s degree in Social Work, Psychology, International Relations, Humanitarian Studies, or a related field.
• Master’s degree is an advantage.

Experience: 

• At least 4–6 years of experience in humanitarian programming, preferably in child protection or family strengthening.
• Experience supervising teams and managing multi‑sectoral projects.
• Experience working with vulnerable children, caregiving families, and psychosocial support programming.
• Experience with donor‑funded projects (UN, INGOs, institutional donors).

Skills & Competencies: 

• Strong knowledge of Child Protection Minimum Standards (CPMS).
• Understanding of case management, MHPSS, psychosocial support, and referral mechanisms.
• Strong analytical, planning, and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in complex humanitarian settings.
• Strong reporting, documentation, and data‑management abilities.
• High integrity, professionalism, and respect for confidentiality.
• Fluency in English; local languages are an asset.

Safeguarding & Child Protection: 

• Commit to the organization's safeguarding policies and ethical standards.
• Ensure all staff uphold child protection principles in every activity.
• Report any protection concerns or policy violations immediately.

Working Conditions: 

• Frequent travel to field areas.
• Flexibility to work in challenging, fast‑changing humanitarian environments.
• Willingness to respond to urgent program needs outside regular hours.

How to Apply: 

Interested candidates are invited to submit:

• A detailed CV.
• A cover letter outlining relevant experience and motivation for applying.

Applications should be sent to: info@childhouses.org. Please include “Program Coordinator – Syria” in the subject line of your email.

Deadline: March 15, 2026

Only shortlisted candidates will be contacted. Child Houses is committed to safeguarding and child protection. Background checks may be conducted as part of the recruitment process.