
Dirigido por: Red Hurras y Save the Children
Ponte en contacto con nosotros: cmtf@alliancecpha.org
Nuestra misión
Fortalecer la gestión de casos en las respuestas humanitarias como parte del desarrollo de los sistemas de protección de la niñez. El grupo operativo sobre la gestión de casos (CMTF por sus siglas en inglés) tiene como objetivo crecer el conocimiento y las habilidades de los operadores humanitarios de protección de la niñez que trabajan a nivel global, regional y en las mismas emergencias en la preparación, provisión o asistencia de los servicios de gestión de casos en situaciones humanitarias. Lo hacemos produciendo herramientas y directrices normalizadas, aportando a los esfuerzos de enseñar e investigar en el terreno y ofreciendo normativas y apoyo técnico.
Prioridades del grupo operativo sobre la gestión de casos
- Garantizar que los operadores de protección de la niñez tengan acceso a herramientas, normativas y asistencia técnica con el fin de fortalecer los sistemas de gestión de casos en contextos humanitarios
- Garantizar que los operadores de protección de la niñez tengan acceso a oportunidades de formación a nivel global, regional y nacional sobre la gestión interinstitucional de casos
- Recolectar, realizar síntesis y distribuir de manera efectiva enseñanzas e información comprobada sobre los sistemas y las prácticas en la gestión de casos.
Latest News
New Case Management Forms Video Series!
ALL LEVELS Now Available! Child Protection Case Management Training Package
Key Tools
Case Management Forms Video Series
Appropriate documentation by caseworkers is essential for effective and accountable child protection case management. The Case Management Forms — updated in 2024 — support consistent, ethical, and informed practice across humanitarian contexts.
Each short video in this playlist explains the purpose, timing, and key steps for completing one of the forms — from Consent and Assessment through to Case
Inter-agency Guidance on Child Protection Case Management Data Categorisation
Watch the Global Launch of the Guidance on Child Protection Case Management Data Categorisation here.
Child Protection Case Management (CPCM) is a cornerstone of child protection in humanitarian settings. While numerous tools and guidelines exist, there is an opportunity to utilise CPCM data more effectively. This data can enhance programme quality, inform humanitarian response planning, and drive
Case Management Global Forms - 2nd Edition
Explore the Global Child Protection Forms playlist — short videos guiding you through each standard form and its role in quality child protection case management.
Appropriate documentation by caseworkers facilitates effective and accountable case management. Documentation is the process of collecting and storing information specific to individual children and their families, including both
Inter-Agency Guidelines for Case Management and Child Protection - 2nd Edition
The first Inter-Agency Guidelines for Case Management and Child Protection were published in 2014 by the Child Protection Working Group, building on the 2012 Minimum Standards for Child Protection in Humanitarian Action (CPMS). The aim was to provide a collective understanding and step-by-step guidance on how to do child protection case management in humanitarian action.
Case management work has
Resources
Case Management Quality Assessment Framework
Inter-agency Child Protection Case Mangement Standard Operating Procedures
Coordination of Case Management
Monitoring & Evaluating for Quality Case Management
Child Protection Case Management Supervision and Coaching Training Package
Case Management Supervision and Coaching Training Package
Media
IA Case Management Supervision and Coaching Training Package: Pre-recorded videos
Webinars
Launch of Inter-Agency Guidance on Child Protection Case Management Data Categorisation
Webinar | Sustaining Child Protection in Humanitarian Action: Trends, Tools, and Next Steps
Webinar | Healing Futures: Case Management for Children Associated with Armed Forces and Armed Groups
Webinar | Child Well-being Matters: Global Dissemination of Study Findings
Launch of the Updated Child Protection Case Management Guidelines and Forms
Webinar | Introducing the New Inter-Agency Data Protection and Information Sharing Protocol Template for Child Protection Case Management in Humanitarian Action
Webinar | Launch of Child Protection Case Management Training Package for Caseworkers
Global Launch | Community Volunteer Toolkit and Training Manual: Part 1. Volunteers’ Roles in Case Management
Webinar | Virtual Launch of the Community Engagement in Case Management Study