Led By: Save the Children and Hold the Child
Contact us at: cmtf@alliancecpha.org
Our Mission
To strengthen case management in humanitarian responses as part of child protection systems building. The CMTF aims to improve the knowledge and skills of global, regional and field-level emergency children protection responders who are planning, implementing or supporting case management services in humanitarian settings by developing standardised tools and guidance, contributing to field-level learning and research, and providing technical guidance and support.
Key Priorities of the Case Management Task Force
- Ensure that Child Protection practitioners have access to inter-agency technical tools, guidance and support to strengthen case management systems in humanitarian settings
- Ensure that Child Protection practitioners have access to inter-agency case management capacity building opportunities at national, regional and global levels
- Collect, synthesise, and effectively disseminate learning and evidence on case management systems and practices.
Latest News
New Case Management Forms Video Series!
Appropriate documentation by caseworkers is essential for effective and accountable child protection case management. The Case Management Forms — updated in 2024 — support consistent, ethical, and informed practice across humanitarian contexts. Each short video in this playlist explains the purpose, timing, and key steps for completing one of the forms — from Consent and Assessment through to Case...
ALL LEVELS Now Available! Child Protection Case Management Training Package
The Case Management Task Force is proud to present the updated the Child Protection Case Management Training Package for caseworkers in humanitarian settings! This training package is the result of two years of work, including a wide desk review, consultations with CMTF members and surveys with case management staff from 41 countries. As a result, the Child Protection Case Management Training...
Key Tools
Case Management Forms Video Series
Appropriate documentation by caseworkers is essential for effective and accountable child protection case management. The Case Management Forms — updated in 2024 — support consistent, ethical, and informed practice across humanitarian contexts.
Each short video in this playlist explains the purpose, timing, and key steps for completing one of the forms — from Consent and Assessment through to Case
Inter-agency Guidance on Child Protection Case Management Data Categorisation
Watch the Global Launch of the Guidance on Child Protection Case Management Data Categorisation here.
Child Protection Case Management (CPCM) is a cornerstone of child protection in humanitarian settings. While numerous tools and guidelines exist, there is an opportunity to utilise CPCM data more effectively. This data can enhance programme quality, inform humanitarian response planning, and drive
Inter-Agency Guidelines for Case Management and Child Protection - 2nd Edition
The first Inter-Agency Guidelines for Case Management and Child Protection were published in 2014 by the Child Protection Working Group, building on the 2012 Minimum Standards for Child Protection in Humanitarian Action (CPMS). The aim was to provide a collective understanding and step-by-step guidance on how to do child protection case management in humanitarian action.
Case management work has
Case Management Global Forms - 2nd Edition
Explore the Global Child Protection Forms playlist — short videos guiding you through each standard form and its role in quality child protection case management.
Appropriate documentation by caseworkers facilitates effective and accountable case management. Documentation is the process of collecting and storing information specific to individual children and their families, including both
Resources
Case Management Quality Assessment Framework
The prevalent use of case management in humanitarian settings as an approach to respond to the child protection needs of individual children has led to an increased emphasis on the importance of being able to assess the quality of the response and the system in which it operates. The Case Management Quality Assessment Framework (QAF) was developed under the Alliance for Child Protection in...
Inter-agency Child Protection Case Mangement Standard Operating Procedures
Inter-agency Standard Operating Procedures (SOPs) guide Child Protection Case Management programming in humanitarian settings by enabling service providers to harmonise and standardise services and approaches for children and families. Many achievements have been made in rolling out SOPs in different contexts. However, in the absence of inter-agency guidance on how to develop SOPs, the scope and...
Coordination of Case Management
There are two key resources related to Case Management Coordination in humanitarian settings, these are the Case Management Standard Operating Procedures Guidance and Template. Other Coordination resources include the Terms of Reference template for a country CMTF, referral pathways template, eligibility flow chart and sample case prioritization guide for case management, these can be found in the...
Monitoring & Evaluating for Quality Case Management
There are two key resources related to monitoring and evaluating child protection case management in humanitarian settings. They include the Quality Assessment Framework and the Case Management Indicators. Updated key performance indicators for case management are also currently under development.
Child Protection Case Management Supervision and Coaching Training Package
The Case Management Supervision and Coaching Training Package is developed to increase case management supervisors’ confidence, capacity and support to caseworkers to provide safe, ethical and competent case management services to vulnerable children and their families. The package includes 6 training modules, 7 videos providing on overview of the content and case studies, a facilitator's guide...
Case Management Supervision and Coaching Training Package
The Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action created the Case Management Supervision and Coaching Training Package to increase case management supervisors’ confidence, capacity and support to caseworkers to provide safe, ethical and competent case management services to vulnerable children and their families. This training package is the result...
Media
IA Case Management Supervision and Coaching Training Package: Pre-recorded videos
Webinars
Launch of Inter-Agency Guidance on Child Protection Case Management Data Categorisation
Child Protection Case Management (CPCM) is vital to supporting vulnerable children in humanitarian crises. Yet, without a common language for data, understanding risks, vulnerabilities, and service needs across contexts has been a major challenge. To address this, the Alliance has developed a new guidance on standardising CPCM data categories. This common framework helps child protection actors...
Webinar | Sustaining Child Protection in Humanitarian Action: Trends, Tools, and Next Steps
Join us in this online event as we unpack the preliminary results of the Alliance survey on how funding cuts are impacting Child Protection in Humanitarian Action. We will learn more about the new Advocacy Resource Pack, designed to support your efforts advocating for sustained investment in child protection, despite reduced resources, shifting priorities, and ongoing humanitarian reform. The...
Webinar | Healing Futures: Case Management for Children Associated with Armed Forces and Armed Groups
Children associated with armed forces and armed groups (CAAFAG) face unique and complex challenges that impede their reintegration into their family and community. This webinar aims to discuss these challenges and explore effective case management strategies tailored specifically for CAAFAG through the experience of three organizations working with CAAFAG in South Sudan and Nigeria. Key Objectives...
Webinar | Child Well-being Matters: Global Dissemination of Study Findings
To learn about this study, find the Research Brief here . Child protection case management is a critical response service for children facing family separation, neglect, abuse, violence, or exploitation, particularly in humanitarian contexts. Despite advancements in the sector over the past decade, there remains a significant lack of evidence on the effectiveness of case management practices in...
Launch of the Updated Child Protection Case Management Guidelines and Forms
The Case Management Task Force of the Alliance for Child Protection in Humanitarian Action is excited to launch of the Updated Child Protection Case Management Guidelines and Forms! Originally published in 2014, the Child Protection Case Management Guidelines provided a collective framework for delivering child protection case management in humanitarian settings. Since then, the child protection...
Webinar | Introducing the New Inter-Agency Data Protection and Information Sharing Protocol Template for Child Protection Case Management in Humanitarian Action
The Alliance Case Management Task Force is excited to officially launch and introduce child protection case management practitioners in humanitarian settings to the new global inter-agency data protection and information sharing template (DPISP) and the accompanying Guidance Note on Data Protection and Information Sharing in Humanitarian Settings including Specific Considerations for Settings with...
Webinar | Launch of Child Protection Case Management Training Package for Caseworkers
Find the training package here: https://alliancecpha.org/en/child-protection-case-management-training-p…
Global Launch | Community Volunteer Toolkit and Training Manual: Part 1. Volunteers’ Roles in Case Management
Our vision is that these new resources will inspire child protection organizations across the globe to recognize the essential role of volunteers and develop case management responses that will engage volunteers ethically. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020. During the webinar, we will share an...
Webinar | Virtual Launch of the Community Engagement in Case Management Study
This webinar was held in English with simultaneous translation provided in French, Spanish and Arabic. The Alliance invites you to this special virtual event to launch the Community Engagement in Case Management Study! The study is meant to share with the global community what we learned about the work of community volunteers; the roles that they play in Child Protection, the challenges and risks...
